No Return, No Exchange & Limited Refund Policy | TigOwl Creations

All purchases are final sale. We do not offer returns, exchanges, or refunds for reasons such as change of mind, incorrect selection, or personal preference.

1. All Sales Are Final

2. Exceptions (Lost or Damaged Items Only)

We only provide replacements or refunds in the following cases:

Item is lost in transit
Item arrives damaged
Incorrect item received

To be eligible, you must contact us within [3–7 days] of delivery (or expected delivery for lost items).

You must provide:

Order number
Clear photos (for damaged/incorrect items)
Description of the issue

3. Shipping Responsibility

We are not responsible for delays caused by shipping carriers or customs
Delivery times are estimates only

4. Order Accuracy

Customers are responsible for:

Providing correct shipping information
Reviewing their order before purchase

We are not responsible for orders delivered to incorrect addresses provided by the customer.

5. Resolution for Approved Claims

If your claim is approved for loss or damage:

We may offer a replacement or refund, depending on product availability

6. Contact

For any issues, please contact:
Email: tigowlcreations@hotmail.com