6. Incorrect Shipping Information

Shipping Policy | TigOwl Creations

1. Order Processing

All orders are processed within [5–7 business days] after payment is received.
Orders are not processed or shipped on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout unless otherwise stated.

Estimated delivery times:

Canada: Up to 14 business days
International: Up to 21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances.

3. Shipping Carriers

We use reliable shipping carriers such as:
Canada Post
Courier services (if applicable)

4. Order Tracking

Tracking information will be provided once your order has been shipped (if available).

5. Lost or Damaged Packages

We are only responsible for items that are:

Lost in transit
Damaged upon arrival
Incorrect items sent

If your order is affected, please contact us within 7 days with:

Your order number
Photos (for damaged items)

We will review and provide a replacement or refund if approved.

Customers are responsible for providing accurate shipping details.
We are not responsible for orders shipped to incorrect addresses provided at checkout.

7. Delays

We are not responsible for shipping delays caused by:

Postal carriers
Customs clearance
Weather or other external factors

8. International Shipping (if applicable)

International orders may be subject to customs duties and taxes.
These charges are the responsibility of the customer.

9. Contact Us

If you have any questions about your order, please contact us at:
tigowlcreations@hotmail.com